Q. What does it cost me to join?
A. Nothing, membership is free. You pay only if you do a stay with another member

Q. How do I pay?
A. You pay with a credit card through Beanstream Inc., a highly reputable, Verisign^TM Certified payment processing company.

Q. How long does my membership last after I sign up?
A. Your membership lasts a lifetime, unless you remove it, and you can do that yourself.

Q. If I never ask for contacts will I ever be charged a fee?
A No. You are only charged when you request a member's contact information. It is up to you to arrange the details of the stay.

Q. What happens if, as a guest, I do not send in a rating sheet on a host?
A. You have 30 days to complete your Host Rating form. After that point, you will not be allowed to make any contacts until it is submitted.

Q. What happens if, as a host, I don't submit a guest rating sheet?
A. You don't get a credit until the Guest Rating sheet is submitted.

Q. Can a Host get a credit even if the Guest didn't send in a report?
A. Yes. The Guest will be debited the point and notified about it. It is up to the guest to take issue and protect his credit/debits if you reported wrongly.

Q. If I approve of making the contact as a Host do I contact them or do they contact me?
A. The host is given the guest's contact information and is asked to call the guest ASAP - as the guest is likely trying to complete travel arrangements. The guest is given the host's email address and is free to contact the host. Members are reminded to check their email regularly for this reason.

Q. What happens if I report wrongly trying to get credits that I am not entitled to?
A. You will be immediately deleted from the database if you're caught.

Q. What happens if I exaggerate my accommodation in order to get my rating up?
A. You will be immediately deleted from the database permanently. The most important asset of the Guestroom Network system is the integrity of its members. Members must be able to have the confidence that there is no tolerance for cheating, and this is how we ensure it.

Q. Why do I have to give so much personal information?
A. You don't. There is no requirement that you give any information regarding race, religion, sexual preference etc., in fact it would be illegal to demand it. However, just as you would be more likely to look for someone who is similar to yourself, so would others, and members are able to find much better and more fulfilling matches with other people if there is more information. However, we repeat, it is voluntary.

Q. Is all my personal information safe if I submit it to GRN?
A. Yes. It is virtually impossible for anyone to link the information to you other than the people that you approve. You will get a look at their information before you allow them to have yours by informing GRN to pass your contact info to them.

Q. Am I obliged to accept a certain number of guests throughout the year?
A. No. Generally, If you want to earn say, 7 credits, so you can stay out 7 nights, you will want to accept guests 7 times. You are expected to accept guests if you are in a debit position (negative credits) to keep your account even.

Q. Do I need to pay GRN every time I stay at the same hosts house, or they stay at my house?
A. Yes, unless the host is not interested in receiving credits for the stay. In most cases the hosts want the credit as it is worth about $100.00 (cost of a night in a hotel) and they can only get the credit if GRN receives the payment of the service charge.

Q. If I am rated a 50 can I stay at a 90's house for my credit?
A. No. The site will only allow you request a stay at an accommodations rated up to 20 above your own.

Q. Will my information be sold to email lists or other businesses?
A. GRN makes the following guarantee; The most important part of GRN's business is the sign-up of membership. In order to provide a more complete coverage to it's members, GRN is aware that the privacy of it's members must be preserved. Therefore, GRN is aware that the privacy of it's members must be preserved, and jealously protects all member information.

Q. What steps should I take to be sure my guests and hosts are trustworthy?
A. Some people request references from the other party and phone the references. You can go to MSN front page and find their neighbors phone number and address, and phone them, you can request information with the member who referred them or, you can talk to them (by email or phone) as much as it takes to give you the comfort you need.

Q. What are considered acceptable hours for a stay?
A. Normally an appropriate stay is considered to be from no earlier than 6:00 PM to no later than 9:00 Am. One must remember that many people work and cannot be prepared for guests, unless they inform you otherwise and you have made special arrangements with them.